Shipping policy

Shipping & Crafting

 

The Artisan Process

Every Danielle Royal handbag is a Bespoke creation, made to order in full-grain leather. I hand-paint each piece to your specific color requests and finish details, ensuring every bag is a unique, one-of-one item.

Crafting Timeline

Quality takes time. Please allow 2-6 weeks for your bag to be crafted and the hand-painted details to cure properly. Orders are processed on business days (Monday - Friday).

How will my package be shipped?

All bags are shipped exclusively via UPS. To ensure your order arrives safely, a Signature is Required upon delivery. We offer complimentary shipping within the U.S.

When will my package arrive?

Once the crafting process is complete, shipping takes 3-5 business days depending on your location. You will receive a shipment confirmation via email with tracking information as soon as your package is with UPS.

I have not received my package, what should I do?

If your order hasn't arrived within 7 days of receiving your tracking number, please contact us immediately.

Do you deliver to PO boxes?

We require a physical signature, and UPS does not deliver to them; therefore, we are unable to ship to PO boxes. Please provide a residential or business address.